Casa Velora ("we", "us", "our") operates casa-velora.pk. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop with us.
**Information We Collect**
- Name, email address, phone number, shipping/billing address
- Order history and payment details (processed securely; we do not store full card details)
- Device and browsing data (via cookies) for improving site experience
**How We Use Your Information**
- To process and deliver your orders
- To communicate order updates via SMS/email/WhatsApp
- To respond to customer service inquiries
- To improve our website and marketing (with your consent, where applicable)
**Sharing of Information**
We do not sell your personal data. Information is shared only with:
- Courier/delivery partners (for order fulfilment)
- Payment processors (for secure transactions)
- Service providers who help us operate the store (e.g., Shopify, email/SMS tools)
**Cookies**
Our website uses cookies to remember your cart, preferences, and improve browsing experience. You can disable cookies in your browser settings, though this may affect site functionality.
**Data Security**
We take reasonable measures to protect your personal information, but no online transmission is 100% secure.
**Your Rights**
You may request access to, correction of, or deletion of your personal data by contacting us at [support email].
**Changes to This Policy**
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
**Contact**
For privacy-related questions, email us at [ammarasaeed255@gmail.com] or write to us at [store address, Iqbal Town, Pakistan].